Having Trouble Accessing Your Account?

You must have a Clark Atlanta University assigned domain account in order to login to the scholarship portal.

You must also meet *ALL of the following conditions before you are able to login:*

For Undergraduate applicants:

a. Have you been accepted to Clark Atlanta University?
b. Have you paid your confirmation fee?
c. Have you waited at least five business days from the date you paid your confirmation fee?
d. Have you set up your Clark Atlanta University assigned computer accounts as your acceptance checklist instructed?
e. Are you registered for the current semester?

Graduate applicants must have a domain account and satisfy conditions A, C, D and E.

If you answered YES to ALL the above questions, then you may have a technical issue that we can help resolve.
Contact our technology services at:

support@cau.edu
404-880-OITC (6482)
OITC Service Desk
9AM-5PM, M-F

In many cases, submitting requests by email may yield more prompt resolution. In your email, please describe your problem as specifically as you can, plus include voice contact information.

If you have not yet paid your confirmation fee, then please login to CAU’s Banner Web using your 900 number and 6-digit PIN and do so.

If you have not yet set up your CAU assigned computer accounts, then click here to view Account Set Up steps and follow the instructions.

For any other questions, please contact CAU’s Scholarship Office at:

scholarship@cau.edu: scholarship@cau.edu

Crystal R. Law, Director
Office of Scholarships and Awards

Having Trouble Accessing Your Account?

I have not received an invitation email: If you are serving as a Reference or Reviewer and have not received your invitation email, check your Spam or Junk folder. If you still cannot find your invitation email, reset your password to log in. Password recovery is handled by Blackbaud ID (BBID). See Blackbaud ID for password reset instructions.

If you are signing in with SSO as a Reference, Reviewer, or Donor, go to the Admin and Applicant tab to log in.

I cannot remember my password: Password reset is handled by Blackbaud ID (BBID). If you have forgotten your password, visit Blackbaud ID, select Forgot Password, and enter your email address. You will receive an email with instructions on how to reset your password. For additional help, visit the Blackbaud ID Password Help page.